Foreword

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This document was prepared by Technical Committee ISO/TC 321, Transaction assurance in E-commerce.

Any feedback or questions on this document should be directed to the user’s national standards body. A complete listing of these bodies can be found at www.iso.org/members.html.

BS ISO 32122:2025

Transaction assurance in E-commerce. Guidance for offering online dispute resolution services

Current

Published:

31 Mar 2025