Organizations worldwide increasingly want to introduce or improve internal policies and processes around how they handle whistleblowing. ISO 37002 is the first international standard on this topic. It provides a framework for establishing a clear and robust whistleblowing system within an organization. ISO 37002 gives guidelines for establishing, implementing, and maintaining an effective whistleblowing management system based on the principles of trust, impartiality, and protection in the following four steps:
ISO 37002 on whistleblowing management system is useful for:
Whistleblowing is the act of reporting suspected wrongdoing or risk of wrongdoing. Studies and experience demonstrate that a large proportion of wrongdoing comes to the attention of the affected organization via reports from persons within or close to the organization.
ISO 37002 guides organizations for establishing, implementing, maintaining, and improving a whistleblowing management system, with the following outcomes:
BSI recommends this version of standard for organisations operating in or with the UK. The ISO edition is available here if required.