BS EN 16271 is a tool to be used by any partner wishing to draft and make use of the reference of any need to be satisfied. In light of this purpose, BS EN 16271:
BS EN 16271 is applicable in principle to all product types and dimensions (from the elementary
tangible object to the definition of an organization and its strategy, including the systems or processes and activities implemented by an organization) and to all sectors of activity (including the service sector). Lastly, it is applicable within the framework of relationships between external partners (between a customer and its providers) or internally (between two entities of the same organization for example).
BS EN 16271 on value management is useful for:
BS EN 16271 states the conditions for the successful implementation of the functional need analysis, functional need expression, and functional performance specification and determines the compliance requirements for the parties involved. BS EN 16271 extends the generic standard on value management, EN 12973. BS EN 16271 separately presents the requirements applicable to the processes that have to be implemented and those applicable to the deliverables derived from these processes. In highly competitive markets, the durability and the development of organizations depend on their capacity to provide competitive products which are best suited to satisfy the need, whether expressed or implicit, of the users.
The statement of the need in a functional form, i.e. in terms of purpose, without reference to solutions (technical, administrative, procedural, organizational, etc.) likely to satisfy it, ensures there is every chance that competitive and innovative solutions will emerge at the design stage. The statement of the need in a functional form is essential. BS EN 16271 permits the expression of the:
Using a structured need statement approach in a functional form promotes the:
BS EN 16271 addresses the quality of specification under the responsibility of the enquirer, the handling of the customer/provider relationship, and the search for the optimum solution in relation to the expressed need. BS EN 16271 addresses the performance levels and the grade of quality required by the enquirer.
EN 16271:2012