BS EN 13809 discusses tourism services with a focus on travel agencies and tour operators and terminology. BS EN 13809 provides terms used to describe facilities and services offered by providers of tourism services.
Note: Formulating standard tourism definitions is a difficult task. Some terms and concepts have not been included within BS EN 13809 because:
BS EN 13809 on travel agencies and tour operators is useful for:
BS EN 13809 contains definitions of a number of terms commonly used in the tourism industry. The standard is designed to facilitate understanding between the users and providers of tourism services. Agreement on a common vocabulary is the first step in that process.
BS EN 13809 is intended to be of value to those developing other tourism and travel standards, and to legislators. This will help you to know the terms used to describe facilities and services offered by providers of tourism services.
EN 13809:2003