Standardized vocabulary allows systems to communicate clearly, to speak the same language, and to work successfully together. ISO 18513 defines terms used in the tourism industry in relation to the various types of tourism accommodation and their related services.
ISO 18513 on vocabulary for tourism services is used by:
ISO 18513 contains definitions of several terms commonly used in the tourism industry and is designed to facilitate understanding between the users and providers of tourism services.
ISO 18513 assists consumers in making an informed choice about tourism services that have the potential to increase the likelihood of expectations being met and of satisfaction being enhanced. The tourism industry will also benefit from better-informed consumers who are familiar with the vocabulary for tourism.
BS EN ISO 18513:2021 supersedes EN ISO 18513:2003, which is withdrawn. BS EN ISO 18513:2021 includes some technical changes with respect to EN ISO 18513:2003. These include:
BSI recommends this version of standard for organisations operating in or with the UK. The ISO edition is available here if required.