What is PAS 11007 - Stakeholder engagement for infrastructure about?

The infrastructure of a nation or organization has an enormous influence on social and economic prosperity, in addition to health, safety and environmental considerations.

PAS 11007 sets out how organizations can establish processes for effective stakeholder engagement on environmental, societal or economic infrastructure projects or services. The overarching aim is to provide for a more efficient and effective way of working which ultimately yields enhanced performance and value.

PAS 11007 specifies requirements for establishing processes at both an organizational and project level, for effective engagement with stakeholders in connection with projects, programmes, portfolios, and services that impact the environment, society and economy.

Who is PAS 11007 - Stakeholder engagement for infrastructure for?

PAS 11007 on stakeholder engagement for infrastructure can be used by organizations, or groups of organizations, of all sizes involved in implementing any phase within the lifecycle of a project and or service regardless of scale. PAS 11007 is useful for:

Infrastructure companies
Relevant government bodies
National or state-level project leaders
Operative and technical teams
Financial entities
Community leaders

Why should you use PAS 11007 - Stakeholder engagement for infrastructure?

The success of any activity can be positively influenced by a proactive and inclusive approach to meaningful engagement with stakeholders. Infrastructure project stakeholders can sometimes feel they’re being inconvenienced or impacted by a project but are unclear as to if, when or how the benefits will manifest themselves. Likewise organizations involved in infrastructure projects may find when communicating and working with stakeholders, whether at a community or individual level, that the results can be inconsistent.

PAS 11007 provides a framework for how organizations can engage with stakeholders when infrastructure projects, programmes, portfolios and or services that impact on the environment, society and economy are underway.

PAS 11007 specifies requirements for establishing processes at both an organizational and project level for effective stakeholder engagement. These requirements support the key elements of the processes necessary to enable successful implementation through:

Leadership  – responsible executive
Competence – individuals with the necessary experience, skills and qualifications
Design – a precise set of the major steps necessary
Documentation – accessible and usable via Stakeholder Engagement Plans (SEPs)
Tools and systems – necessary to support performance
Measurement and audit – to provide assurance of benefits realization and compliance
Continual improvement – incorporating experience and feedback gained by the organization

PAS 11007 aims to ensure that concerns are understood and wherever possible addressed or mitigated; that communication is informative and honest; and that organizations ensure the systems, processes, attitudes and competencies required for effective engagement in an inclusive way are part of the organization’s capabilities.

The approach discussed in PAS 11007 is intended to provide a more effective way of working and help build a more inclusive and collaborative environment, opening the way to create enhanced performance and value.

PAS 11007:2019

Stakeholder engagement for infrastructure projects. Specification

Current

Published:

31 May 2019