This publication is one in a series of Guides which expand the themes covered by the PAS 2001. It focuses on the skills and competencies required in knowledge intensive, networked organizations, and in preparing the Guide we consulted KM Leaders in seventy organizations, leading KM consultants and thinkers, and reviewed current literature in a wide range of disciplines.
During the past decade information and communications technology (ICT) has enabled organizations and supply chains to establish networks of diverse participants, often widely dispersed, causing management radically to re-assess ways of working.
This Guide looks at the effect that KM and networked working has had on the skills and competencies required in organizations. It illustrates how organizations develop knowledge working through the development of appropriate roles, skills and competencies.
The Guide also summarizes some of the experience and learning of KM and networked organizations in developing their knowledge base and knowledge flow through people.