National foreword

This Published Document is the UK implementation of ISO/TS 22332:2021.

The UK participation in its preparation was entrusted to Technical Committee CAR/1, Continuity and Resilience.

A list of organizations represented on this committee can be obtained on request to its committee manager.

Contractual and legal considerations

This publication has been prepared in good faith, however no representation, warranty, assurance or undertaking (express or implied) is or will be made, and no responsibility or liability is or will be accepted by BSI in relation to the adequacy, accuracy, completeness or reasonableness of this publication. All and any such responsibility and liability is expressly disclaimed to the full extent permitted by the law.

This publication is provided as is, and is to be used at the recipient’s own risk.

The recipient is advised to consider seeking professional guidance with respect to its use of this publication.

This publication is not intended to constitute a contract. Users are responsible for its correct application.

This publication is not to be regarded as a British Standard.

Compliance with a Published Document cannot confer immunity from legal obligations.

This Published Document was published under the authority of the Standards Policy and Strategy Committee on 30 June 2021.

Foreword

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This document was prepared by Technical Committee ISO/TC 292, Security and resilience.

Any feedback or questions on this document should be directed to the user’s national standards body. A complete listing of these bodies can be found at www.iso.org/members.html.

Introduction

This document provides guidelines for developing and maintaining business continuity plans and procedures. This document is consistent with the requirements in ISO 22301 and the guidance in ISO 22313, and is applicable to the performance of any business continuity plan development, or as part of a business continuity management system (BCMS).

A business continuity plan provides guidance and information to assist teams responding to a disruption (ISO 22301:2019, 8.4.1) in order to meet expectations regarding delivery of products and services. The organization should create plans and procedures to address communications, emergency management, incident response, crisis management, recovery and restoration.

Business continuity plans and procedures should be consistent with organizational goals and objectives and business continuity objectives (see ISO 22301:2019, 3.4) and detail the actions that teams will take during a disruption in order to:

activate the response;
manage the immediate consequences of a disruption;
continue or recover prioritized activities within predetermined time frames utilizing, if appropriate, the agreed business continuity strategies and solutions;
monitor the impact of the disruption and the organization’s response to it;
deliver products and services at agreed capacity.

Figure 1 presents the flow between the different components that constitute business continuity management. The business continuity strategy and solutions process (ISO 22301:2019, 8.3) provides the input for identifying, developing and maintaining business continuity plans and procedures (ISO 22301:2019, 8.4). In turn, the business continuity plans and procedures are a prerequisite for coordinating and performing business continuity exercises and tests (ISO 22301:2019, 8.5).

The purpose of this document is to provide organizations with:

detailed methods to develop business continuity plans and procedures;
a structured approach to collect and organize information to develop plans and procedures;
advice for maintaining plans and procedures over time to establish a continual improvement environment.

Following these guidelines will lead to the:

establishment of a management structure to respond to a disruption, appointing competent and responsible personnel and teams with the authority to manage the response;
implementation and maintenance of response processes addressing the protection of life and assets;
establishment of command and control of the recovery effort following the onset of the disruption;
implementation and maintenance of communication and warning procedures, including those necessary to manage the media response and coordination with other interested parties throughout a disruption;
continuity or recovery of disrupted business activities and unavailable resources within predetermined time frames, including procedures necessary to return business activities from the temporary measures adopted during the incident to normal operations;
recovery of disrupted technology assets;
establishment of procedures to maintain capabilities and response readiness such as cross-training and exercising.

1 Scope

This document provides guidelines for developing and maintaining business continuity plans and procedures. It is applicable to all organizations regardless of type, size and nature, whether in the private, public, or not-for-profit sectors, that wish to develop effective business continuity plans and procedures in a consistent manner.

2 Normative references

3 Terms and definitions

4 Prerequisites

4.1 General

4.2 Interested parties

4.3 Identify approved business continuity strategies and solutions

4.4 Business continuity plan development, roles and competencies

4.5 Resources for developing and maintaining business continuity plans and procedures

5 Response

5.1 General

5.2 Response structure

5.3 Competence of team members

6 Types of business continuity team plans and procedures

6.1 General

6.2 Strategic team plan

6.3 Tactical teams’ plans

6.4 Operational teams’ plans

7 Content of business continuity plan and procedures

7.1 General

7.2 Common sections

7.3 Specific procedures

8 Plans for response to specific disruptions

8.1 General

8.2 Pandemic (global) and epidemic (regional)

8.3 Cyber-attack

9 Guidance on documenting plans

9.1 Clarity

9.2 Clarity

9.3 Completeness

10 Plan controls, storage and availability

11 Next steps after documenting business continuity plans and procedures

11.1 Awareness

11.2 Exercising and testing

12 Monitoring and reviewing business continuity plans and procedures

12.1 Performance review

12.2 Maintenance

12.3 Management review

Bibliography

PD ISO/TS 22332:2021

Security and resilience. Business continuity management systems. Guidelines for developing business continuity plans and procedures

Current

Published:

30 Jun 2021