Search BSI Knowledge
Cookie Settings
ISO 10004:2018 | 16 Jul 2018 | BSI Knowledge
Standard
Shop Exclusive
ISO 10004:2018
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
Current
•
Published:
16 Jul 2018
Overview
Preview
References
History
Visit the preview section for more information
Product Details
Descriptors
Measurement
Market research
Performance testing
Surveys
Data acquisition
Management
Consumers
Consumer-supplier relations
Quality management
Quality assurance systems
ICS Codes
03.120.10 Quality management and quality assurance
Committee
SVS/0
International relationships
—
ISBN
—
Publisher
ISO