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DD ISO/TS 10004:2010 | 30 Sep 2010 | BSI Knowledge
Standard
Withdrawn
DD ISO/TS 10004:2010
Quality management. Customer satisfaction. Guidelines for monitoring and measuring
Published:
30 Sep 2010
•
Withdrawn:
31 Jan 2013
Overview
Preview
References
History
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Product Details
Descriptors
Surveys
Performance testing
Management
Quality management
Consumer-supplier relations
Consumers
Market research
Measurement
Data acquisition
Quality assurance systems
ICS Codes
03.120.10 Quality management and quality assurance
Committee
QS/1
International relationships
Identical to:
ISO/TS 10004:2010
ISBN
978 0 580 59353 6
Publisher
BSI