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Standard

BS ISO 10003:2018

Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

Current

•

Published:

31 Jul 2018

Overview
Preview
References
History
Product Details
Descriptors
Quality assurance systems
Quality management
Consumer-supplier relations
Information
Contracts
Delivery
Consumer protection
Civil law
After-sales services
Consumers
Management
Personnel
ICS Codes
03.120.10 Quality management and quality assurance
Committee
SVS/0
International relationships
Identical to:

ISO 10003:2018

ISBN
978 0 580 98259 0
Publisher
BSI