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ISO 10002:2004/Cor 1:2009 | 15 Jul 2009 | BSI Knowledge
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ISO 10002:2004/Cor 1:2009
Quality management. Customer satisfaction - Guidelines for complaints handling in organizations
Published:
15 Jul 2009
•
Withdrawn:
17 Jul 2014
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Product Details
Descriptors
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ICS Codes
03.120.10 Quality management and quality assurance
Committee
SVS/0
International relationships
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ISBN
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Publisher
ISO