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Standard
Withdrawn
BS ISO 10008:2013
Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions
Published:
30 Jun 2013
•
Withdrawn:
8 Aug 2022
Overview
Preview
References
History
Product Details
Descriptors
Quality management
Consumer-supplier relations
Consumers
Quality assurance systems
Supervisory and executive programs
Market research
Systems analysis
Guidance systems
Standard measures
ICS Codes
03.120.10 Quality management and quality assurance
Committee
SVS/0
International relationships
Identical to:
ISO 10008:2013
ISBN
978 0 580 69032 7
Publisher
BSI