ISO 9000-1 is an international organization for standardization that is a part of the ISO 9000 series:
ISO 9000-1 has the role of the road map for the ISO 9000 family, has been expanded substantially with additional guidance concepts.
ISO 9000-1 on quality management and quality assurance is useful for:
Increased global competition has led to increasingly more stringent customer expectations with regard to quality. To be competitive and to maintain good economic performance, organizations/suppliers need to employ increasingly effective and efficient systems. Such systems should result in continual improvements in quality and increased satisfaction of the organization’s customers and other stakeholders (employees, owners, sub-suppliers, society).
ISO 9000-1 provides its users with the description of what elements quality systems should encompass but not how a specific organization implements these elements. ISO 9000-1 clarifies the principal quality-related concepts contained within the quality management and quality assurance within an organization. Using ISO 9000-1 guidelines ensures quality management and general requirements for quality assurance for its users.
BS EN ISO 9000-1:1994 supersedes EN 29000:1987, which is withdrawn. BS EN ISO 9000-1:1994 includes some changes in the guidance concepts with respect to EN 29000:1987. These include:
ISO 9000-1:1994