What is ISO 9000-1 - Quality management and quality assurance about?

ISO 9000-1 is an international organization for standardization that is a part of the ISO 9000 series:

Clarifies principal quality-related concepts and the distinctions and interrelationships among them
Provides guidance for the selection and use of the ISO 9000 family of International Standards on quality management and quality assurance

ISO 9000-1 has the role of the road map for the ISO 9000 family, has been expanded substantially with additional guidance concepts.

Who is ISO 9000-1 - Quality management and quality assurance for?

ISO 9000-1 on quality management and quality assurance is useful for:

Quality assurance personnel
Quality control managers
Individuals involved in process documentation
Industrial, commercial or governmental organizations
Product suppliers
Business owners

Why should you use ISO 9000-1 - Quality management and quality assurance?

Increased global competition has led to increasingly more stringent customer expectations with regard to quality. To be competitive and to maintain good economic performance, organizations/suppliers need to employ increasingly effective and efficient systems. Such systems should result in continual improvements in quality and increased satisfaction of the organization’s customers and other stakeholders (employees, owners, sub-suppliers, society).

ISO 9000-1 provides its users with the description of what elements quality systems should encompass but not how a specific organization implements these elements. ISO 9000-1 clarifies the principal quality-related concepts contained within the quality management and quality assurance within an organization. Using ISO 9000-1 guidelines ensures quality management and general requirements for quality assurance for its users.

What’s changed since the last update?

BS EN ISO 9000-1:1994 supersedes EN 29000:1987, which is withdrawn. BS EN ISO 9000-1:1994 includes some changes in the guidance concepts with respect to EN 29000:1987. These include:

Are needed for effective understanding and current application of the ISO 9000 family
Are planned for complete integration into the architecture and content of future revisions of the ISO 9000 family

BS EN ISO 9000-1:1994

Quality management and quality assurance standards - Guidelines for selection and use

Current, Under Review

Published:

15 Jul 1994