BS EN 17007 is an international standard that focuses on the maintenance process and associated indicators. BS EN 17007 provides a generic description of the maintenance process. BS EN 17007 specifies the characteristics of all the processes, parts of the maintenance process, and establishes a maintenance model to give guidelines for defining indicators.
BS EN 17007 on maintenance process and associated indicators are useful for:
BS EN 17007 includes determining the objectives and the policy to be implemented to achieve them, deploying the company's means, and allocating the resources. BS EN 17007 ensures the coherence of the realization and support processes. BS EN 17007 includes measuring and monitoring the processing system and using the results to improve performance.
The main purpose of BS EN 17007 is the breakdown into processes and the representation of their inter-relationships is to help maintenance personnel, and particularly management at different levels, to:
BS EN 17007 provides maintenance managers with a management tool by giving them away to compare their organization to the generic representation described and to detect insufficient actions, unassigned responsibilities and/or poorly established links.
BS EN 17007 gives information to define indicators, dedicated to specific processes, allowing the creation of scorecards that are appropriate for monitoring activities and measuring performance.
EN 17007:2017