Foreword

Publishing information

This part of BS 7984 is published by BSI Standards Limited, under licence from The British Standards Institution, and came into effect on 30 April 2016. It was prepared by Technical Committee GW/3, Private security management and services. A list of organizations represented on this committee can be obtained on request to its secretary.

Supersession

This part of BS 7984 supersedes BS 7984:2008, which is withdrawn.

Information about this document

This is a full revision of the standard and introduces the following principal changes:

• the text has been modified to take account of the creation of BS 7984‑2;
• the standard has been harmonized, where possible, with other service standards such as BS 7984‑2, BS 7958 and BS 7499;
• greater flexibility is provided as to how an organization operates in this security sector, i.e. two distinct methods of secure facility and the recommendations for a response centre if provided by the organization (could be a contracted service by another provider); and
• keyholder response officer training has been aligned to the recently published NOSs (National Occupational Standards) in this sector.

Attention is drawn to the Private Security Industry Act 2001 [1], which contains provisions for regulating the private security industry, including security guarding and keyholding. A person falling within the definition of providing security industry services under the Private Security Industry Act 2001 [1] is required to be licensed in accordance with that Act.

Use of this document

As a code of practice, this part of BS 7984 takes the form of guidance and recommendations. It should not be quoted as if it were a specification and particular care should be taken to ensure that claims of compliance are not misleading.

Any user claiming compliance with this part of BS 7984 is expected to be able to justify any course of action that deviates from its recommendations.

It has been assumed in the preparation of this part of BS 7984 that the execution of its provisions will be entrusted to appropriately qualified and experienced people, for whose use it has been produced.

Presentational conventions

The provisions of this standard are presented in roman (i.e. upright) type. Its recommendations are expressed in sentences in which the principal auxiliary verb is “should”.

Commentary, explanation and general informative material is presented in smaller italic type, and does not constitute a normative element.

The word “should” is used to express recommendations of this standard. The word “may” is used in the text to express permissibility, e.g. as an alternative to the primary recommendation of the Clause. The word “can” is used to express possibility, e.g. a consequence of an action or an event.

Notes and commentaries are provided throughout the text of this standard. Notes give references and additional information that are important but do not form part of the recommendations. Commentaries give background information.

Contractual and legal considerations

This publication does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application.

Compliance with a British Standard cannot confer immunity from legal obligations.

BS 7984-1:2016

Keyholding and response services - General recommendations for keyholding and response services

Current

Published:

30 Apr 2016