Standard

BS ISO/IEC 20000-6:2017

Information technology. Service management - Requirements for bodies providing audit and certification of service management systems

Current

•

Published:

30 Jun 2017

1 Scope

This document specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000-1. It does not change the requirements specified in ISO/IEC 20000-1. This document can also be used by accreditation bodies for accreditation of certification bodies.

A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in this document, in addition to the requirements in ISO/IEC 17021-1.

Product Details

Descriptors

Personnel

Quality audits

Management

Data processing

Approval organizations

Computers

Records (documents)

Information exchange

Technical documents

ICS Codes

03.080.99 Other services

03.120.20 Product and company certification. Conformity assessment

35.020 Information technology (IT) in general

Committee

IST/60/2

International relationships

Identical to:

ISO/IEC 20000-6:2017

ISBN

978 0 580 85566 5

Publisher

BSI