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BS ISO/IEC 20000-2:2019+A1:2020 | 31 Aug 2020 | BSI Knowledge
Standard
BS ISO/IEC 20000-2:2019+A1:2020
Information technology. Service management - Guidance on the application of service management systems
Current
•
Published:
31 Aug 2020
Overview
Preview
References
History
Product Details
Descriptors
Recruitment
Records (documents)
Computers
Personnel
Computer hardware
Management
Consumer-supplier relations
Data security
Computer networks
Computer software
Training
Management techniques
Management operations
ICS Codes
03.080.99 Other services
03.100.70 Management systems
35.020 Information technology (IT) in general
Committee
IST/60/2
International relationships
Identical to:
ISO/IEC 20000-2:2019/Amd.1:2020
ISBN
978 0 539 14090 3
Publisher
BSI