Standard

BS ISO/IEC 20000-10:2018

Information technology. Service management - Concepts and vocabulary

Current

Published:

Product Details
Descriptors
Data processing
Data handling
Handbooks
Training
Marketing
Organizations
Quality management
Personnel management
Fieldwork
Personnel
Data acquisition
Consumer-supplier relations
Instructions for use
Records (documents)
Management
Vocabulary
Quality auditing
Questionnaires
Quality assurance systems
ICS Codes
03.080.99 Other services
35.020 Information technology (IT) in general
Committee
IST/60/2
International relationships
Identical to:

ISO/IEC 20000-10:2018

ISBN
978 0 580 52021 1
Publisher
BSI