ISO/IEC TS 33054 is an International Standard on software and systems engineering which facilitates the development of a process assessment model (PAM) for service management.
ISO/IEC TS 33054 defines a process reference model (PRM)for the domain of service management. The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes
ISO/IEC TS 33054 on PRM is relevant to:
A PRM is a model comprising definitions of processes described in terms of process purpose and outcomes, together with an architecture describing the relationships between the processes.
ISO/IEC TS 33054 specifies a process reference model which provides traceability to requirements.
By applying a PRM to your organization in compliance with ISO/IEC TS 33054, it can pose as an excellent tool for defining the scope in terms of functionality or range of affected business processes. It can help reduce the efforts, time, and cost required for benchmarking activities. It can also make your business modelling and systems designing much easier.
ISO/IEC/TS 33054