The common understanding of records management enables enterprise architects to understand the motivations, concerns, and goals of Records Managers recognize them as influential key business stakeholders during organizational transformation and use this understanding to influence systems planning and design. As a result, records management becomes an organizational capability at governance, strategic and operational levels.
ISO/TR 21965 creates a common language that embeds records management concerns and requirements into enterprise architecture with the twin goals of building consensus: among records managers, enterprise architects, and solution architects, and across the domains of records management, enterprise architecture, and solution architecture.
ISO/TR 21965 provides a records management viewpoint, with architecture principles and corresponding architectural views of records. It explains records management for enterprise architects and other related professionals so that they can achieve the competency needed to support collaborative initiatives.
ISO/TR 21965 provides support to enterprise architects in areas including:
ISO/TR 21965 provides scenarios and models for solution architects and those who have responsibility for infrastructure overview.
ISO/TR 21965 provides a common language to records managers for collaboration with enterprise architects to position records management requirements in the architecture development process.
ISO/TR 21965 on record management is useful for:
ISO/TR 21965 on record management is useful for domains of:
A record is information created, received, and maintained as evidence and as an asset by an organization or person, in pursuit of legal obligations or in the transaction of business. Records management is the field of management responsible for the efficient and systematic control of records, and thus the primary source for the definition of the main principles and requirements for the records management capability.
The purpose of ISO/TR 21965 is to provide a common reference for records managers (or information managers in general) and enterprise architects about requirements for records processes and systems. The goal is to establish the records manager as a key stakeholder in enterprise architecture, which supports embedding records management:
Incorporating recordkeeping requirements into system analysis and design will help enterprise architects link systems to recordkeeping control tools, and thus resolve issues such as the efficient and systematic control of the creation, receipt, maintenance, use, and disposition of records. ISO/TR 21965 discusses the following objectives:
ISO/TR 21965