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Standard

BS 18477:2010

Inclusive service provision. Requirements for identifying and responding to consumer vulnerability

Current

•

Published:

30 Nov 2010

Overview
Preview
References
History
Product Details
Descriptors
Marketing
Consumer-supplier relations
Old people
Handicapped people
Commerce
Management
People
Disabled people
Consumers
Service contracts
Enterprises
Deprived people
Information
Social responsibility
Organizations
Consumer protection
ICS Codes
03.080.01 Services in general
03.080.30 Services for consumers
Committee
SVS/0
International relationships
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ISBN
978 0 580 69972 6
Publisher
BSI