What is ISO/TS 24178 about?

ISO/TS 24178 discusses human resource management. ISO/TS 24178 describes the elements of organizational culture and provides the formula for comparable measures for internal and external reporting.

ISO/TS 24178 also highlights issues that need to be considered when interpreting the organizational culture data, especially when deciding on appropriate interventions internally and when reporting these to external stakeholders (e.g., regulators, investors).

Who is ISO/TS 24178 for?

ISO/TS 24178 on human resource management with organizational culture is useful for:

HR managers
Retention executives
Recruitment executives
Professionals like CEO, President, Vice-president, etc.
Internal or external auditors

Why should you use ISO/TS 24178?

An organization's workforce includes permanent employees, casuals, contingent workers, and all workers who fall within the reporting organization's governance and leadership structure. Where possible and practical, reporting and metrics should include the breakdown by type of worker. There should be both aggregated measures that assess the overall assessment of culture across the whole workforce and breakdowns that link metrics to factors that can be acted upon to influence changes in culture.

ISO/TS 24178 deals specifically with the cluster of metrics in the organizational culture area. ISO/TS 24178 highlights guidelines on the following core human capital reporting areas or “clusters”:

Compliance and ethics
Costs
Diversity
Leadership
Organizational culture
Organizational health, safety, and well-being
Productivity
Recruitment, mobility, and turnover

These guidelines help your organization to achieve cultural maturity and a clear vision to define its work culture.

PD ISO/TS 24178:2021

Human resource management. Organizational culture metrics cluster

Current, Under Review

Published:

31 Mar 2021