BS 8564 is an international standard that focuses on the specification of furniture removal activities and overseas moving services, facilitating delivery, packing, unpacking and re-assembly of furniture.
BS 8564 specifies requirements for:
Note: BS 8564 is not applicable to moving services in mainland Europe.
BS 8564 on the specification of furniture removal activities and overseas moving services is useful for:
Overseas moving service is international moving of household goods and/or personal effects, office or business equipment, furniture, goods and assets. The overseas moving contract is a quotation incorporating terms and conditions accepted in writing by the customer.
BS 8564 provides users guidance to establish a minimum level of service and performance in organizations dealing with the overseas moving of household and personal effects, office or business equipment, furniture, and goods as a service to private individuals or commercial entities and other organizations, enabling the development of an operational framework.
BS 8564 informs users regarding the provision of generally acceptable, customer-oriented overseas moving service requires the detailed gathering and timely supply of accurate and relevant information and the application of human and technical skills.
The guidance in BS 8564 ensures that all administrative, commercial, and operational personnel involved in the three phases of the performance of the overseas moving service comply with the required regulations.