BS EN 15221-4:2011 Facility management. Taxonomy, classification and structures in facility management
FM covers and integrates a very broad scope of processes, products / services, activities and facilities. The approach of BS EN 15221-4 is to consider the added value provided to the primary activities by adopting a product perspective as recognised by the primary processes or core business in the organisation. BS EN 15221-4 therefore introduces the concept of standardised (classified) facility products.
The scope of BS EN 15221-4 is to provide taxonomy for FM which includes:
Additional benefits from BS EN 15221-4 are:
Contents for BS EN 15221-4 includes:
Scope
Normative references
Terms and definitions
General taxonomy of Facility Management related terms and definition
Financial and administrative terms and definitions
Definitions of main standardised facility products
Derivation of Facility Products and Relationship Model
General
The generic structures needed to describe a facility product
Facility Management relationship model
Processes
General
Facility Management Processes
Classification of facility products
The quality cycle in the FM relationship model
Client perspective and national customs
Description of the Standardised Facility Products
This European Standard is one of the series BS EN 15221 "Facility Management" which consists of the following parts:
EN 15221-4:2011