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What is PAS 2009:2024, Digital maturity for government organizations about?

This new national guidance document is about helping government organizations measure and increase their digital maturity in order to increase overall efficiency, transparency and effectiveness. PAS 2009:2024 can also help technology providers to supply aligned and compatible solutions.

Who is PAS 2009:2024, Digital maturity for government organizations for?

• government leaders and executives
• government digital transformation teams
• policymakers and regulators
• citizen engagement and experience teams
• data governance and security teams
• internal auditors and compliance officers
• technology providers working with government organizations
• vendors and consultants
• researchers.

What does PAS 2009:2024, Digital maturity for government organizations cover?

PAS 2009:2024 gives guidance on increasing digital maturity in government organizations, including their internal operations, external interfaces and service delivery.

It provides a digital maturity framework that builds on the United Arab Emirates (UAE) Telecommunications and Digital Government Regulatory Authority’s Digital Government Maturity Model Framework (DGMMF), as well as taking into consideration many other existing maturity model frameworks. The UAE’s DGMMF was developed with the help of the University of Albany, New York State, USA.

PAS 2009:2024 also describes six dimensions for government organizations to address in order to develop their capabilities with respect to digital technologies, and supplies helpful reference material, including digital government case studies from around the world.

PAS 2009:2024 is written with the needs of the end-users of government services – private citizens, businesses and civil society – in mind.

Why should you use PAS 2009:2024, Digital maturity for government organizations?

• PAS 2009:2024 sets out how government organizations can measure their digital maturity using an established, authoritative and reliable model.
• It enables government organizations to use their understanding of where they are now as a foundation for establishing strategic goals and making sound digital transformation decisions that will lead to greater operational efficiency, effectiveness and transparency.
• PAS 2009:2024 can help establish good practices, uniformity and conformity to pre-established benchmarks.
• PAS 2009:2024 can help define rules for digital activities, including good practices for data management and protection.
• PAS 2009:2024 can help ensure compliance with legal and regulatory frameworks.
• PAS 2009:2024 can be used by internal audit and compliance teams to evaluate adherence to rules and compliance.
• PAS 2009:2024 can help technology developers and providers to guarantee the compatibility and interoperability of solutions, and to increase their in-house expertise and knowledge on how to measure digital maturity.
• The digital maturity concepts outlined in PAS 2009:2024 and its guidelines on measurement and the selection and use of appropriate tools to support digital transformation are potentially applicable to organizations in any sector.