National foreword

This British Standard is the UK implementation of ISO 8000‑61:2016.

The UK participation in its preparation was entrusted to Technical Committee AMT/4, Industrial data and manufacturing interfaces.

A list of organizations represented on this committee can be obtained on request to its committee manager.

Contractual and legal considerations

This publication has been prepared in good faith, however no representation, warranty, assurance or undertaking (express or implied) is or will be made, and no responsibility or liability is or will be accepted by BSI in relation to the adequacy, accuracy, completeness or reasonableness of this publication. All and any such responsibility and liability is expressly disclaimed to the full extent permitted by the law.

This publication is provided as is, and is to be used at the recipient’s own risk.

The recipient is advised to consider seeking professional guidance with respect to its use of this publication.

This publication is not intended to constitute a contract. Users are responsible for its correct application.

Compliance with a British Standard cannot confer immunity from legal obligations.

This British Standard was published under the authority of the Standards Policy and Strategy Committee on 31 March 2023.

Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the different types of ISO documents should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of any patent rights identified during the development of the document will be in the Introduction and/or on the ISO list of patent declarations received (see www.iso.org/patents).

Any trade name used in this document is information given for the convenience of users and does not constitute an endorsement.

For an explanation on the meaning of ISO specific terms and expressions related to conformity assessment, as well as information about ISO's adherence to the World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see the following URL: www.iso.org/iso/foreword.html.

The committee responsible for this document is Technical Committee ISO/TC 184, Automation systems and integration, Subcommittee SC 4, Industrial data.

ISO 8000 is organized as a series of parts, each published separately. The structure of ISO 8000 is described in ISO/TS 8000‑1.

Each part of ISO 8000 is a member of one of the following series: general data quality, master data quality, transactional data quality, and product data quality. This part of ISO 8000 is a member of the general data quality series but is also applicable to the other series.

A list of all parts in the ISO 8000 series can be found on the ISO website.

Introduction

The ability to create, collect, store, maintain, transfer, process and present information and data to support business processes in a timely and cost effective manner requires both an understanding of the characteristics of the information and data that determine its quality, and an ability to measure, manage and report on information and data quality.

ISO 8000 defines characteristics of information and data that determine its quality, and provides methods to manage, measure and improve the quality of information and data.

When assessing the quality of information and data, it is useful to perform the assessment in accordance with documented methods. It is also important to document the tailoring of standardized methods with respect to the expectation and requirements pertinent to the business case at hand.

ISO 8000 includes parts applicable to all types of data and parts applicable to specific types of data. ISO 8000 can be used independently or in conjunction with quality management systems.

There is a limit to data quality improvement when only the nonconformity of data is corrected, since the nonconformity can recur. However, when the root causes of the data nonconformity and the related data are traced and corrected through data quality processes, recurrence of the same type of data nonconformity can be prevented. Therefore, a framework for process-centric data quality management is required to improve data quality more effectively and efficiently. Furthermore, data quality can be improved through assessing processes and improving under-performing processes identified by the assessment.

This part of ISO 8000 specifies the processes required for data quality management. This specification is used as a reference for assessing and improving the capability of the processes or increasing organizational maturity with respect to data quality management.

This part of ISO 8000 can be used on its own or in conjunction with other parts of ISO 8000.

This part of ISO 8000 is intended for use by those actors that have a vested interest in information or data quality, with a focus on one or more information systems both inter- and intra-organization views, throughout all phases of the data life cycle.

Annex A contains an identifier that unambiguously identifies this part of ISO 8000 in an open information system.

1 Scope

This part of ISO 8000 specifies the processes required for data quality management. Each process is defined by a purpose, outcomes and activities that are to be applied for the assurance of data quality.

The following are within the scope of this part of ISO 8000:

fundamental principles of data quality management;
the structure of the data quality management process;
definitions of the lower level processes for data quality management;
the relationship between data quality management and data governance;
implementation requirements.

The following is outside the scope of this part of ISO 8000:

detailed methods or procedures by which to achieve the outcomes of the defined processes.

This part of ISO 8000 is applicable to managing the quality of digital data sets that include not only structured data stored in databases but also less structured data such as images, audio, video and electronic documents. This part of ISO 8000 can be used by an organization managing data quality at the organization level because, for instance, multiple software applications are sharing and exchanging data.

This part of ISO 8000 is used as a process reference model by internal and external parties, including certification bodies, to assess process capability or organizational maturity for data quality management and to enhance data quality through process improvement.

This part of ISO 8000 can be used in conjunction with, or independently of, quality management systems standards (e.g. ISO 9001).

2 Normative references

3 Terms, definitions and abbreviated terms

3.1 Terms and definitions

3.2 Abbreviated terms

4 Fundamental principles of data quality management

5 The data quality management process

5.1 The basic structure of the data quality management process

5.2 The detailed structure of the data quality management process

5.3 The elements of a process description

6 The Implementation process

6.1 Overview of Implementation

6.2 Data Quality Planning

6.3 Data Quality Control

6.4 Data Quality Assurance

6.5 Data Quality Improvement

7 The Data-Related Support process

7.1 Overview of Data-Related Support

7.2 Data Architecture Management

7.3 Data Transfer Management

7.4 Data Operations Management

7.5 Data Security Management

8 The Resource Provision process

8.1 Overview of Resource Provision

8.2 Data Quality Organization Management

8.3 Human Resource Management

9 Relationship between data quality management and data governance

10 Implementation requirements

Bibliography

BS ISO 8000-61:2016

Data quality - Data quality management. Process reference model

Current

Published:

31 Mar 2023