PD CEN/TS 17091:2018

What is PD CEN/TS 17091- Discusses developing capability on crisis management about?  

PD CEN/TS 17091 discusses developing capability on crisis management. PD CEN/TS 17091 specification sets out the principles and good practice for the provision of a crisis management response, delivered by strategic decision-makers of any organization of any size in the public or private sector. The intention of PD CEN/TS 17091 is to aid the design and ongoing development of an organization’s crisis management capability. 

PD CEN/TS 17091 has close links with other disciplines such as organizational resilience, information security, emergency management, incident management, risk management, business continuity management, and security. Recognizing that crisis management varies from organization to organization and sector to sector, PD CEN/TS 17091 provides the principles behind crisis management and the development of the necessary capabilities that are applicable to any size of the organization. 

Who is PD CEN/TS 17091- Discusses developing capability on crisis management for? 

PD CEN/TS 17091 on developing capability on crisis management is useful for: 

• Human resource managers and administration 
• Senior managers  
• Head of the department 
• Management board members 
• Key operational staff 

Why should you use PD CEN/TS 17091- Discusses developing capability on crisis management?  

Crises are the most serious challenge facing any organization. A crisis is an inherently abnormal, unstable, and complex situation that represents a threat to the strategic objectives, reputation and, ultimately, the existence of an organization. Crises present organizations with complex and difficult challenges that may have profound and far-reaching consequences. These consequences can be very damaging, especially where it is perceived that the organization failed to prepare for, manage or recover from a crisis.  

PD CEN/TS 17091 provides guidance on good practice for crisis management to help the strategic decision-makers of an organization to plan, implement, establish, operate, monitor, review, maintain and continually improve a crisis management capability. PD CEN/TS 17091 is intended for any organization regardless of location, size, type, industry, structure, or sector. While it is important to be aware of human and cultural factors as they can cause stress when working as individuals and as part of groups. 

PD CEN/TS 17091 provides guidance for: 

• Understanding the context and challenges of crisis management  
• Developing an organization’s crisis management capability through preparedness 
• Recognizing the complexities facing a crisis team in action 
• Communicating successfully during a crisis 
• Reviewing and learning.