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Standard
Withdrawn

BS 8600:1999

Complaints management systems. Guide to design and implementation

Published:

15 May 1999

•

Withdrawn:

5 Aug 2004

Overview
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History
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Product Details
Descriptors
Quality auditing
Management operations
Personnel
Access
Effectiveness
Performance
Documents
Reports
Design
Data acquisition
Consumer protection
Data analysis
Forms (paper)
Policy
Economic resources
Resolution
Planning
Consumer-supplier relations
Management
ICS Codes
03.100.70 Management systems
03.100.99 Other standards related to company organization and management
Committee
W/-
International relationships
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ISBN
0 580 28274 0
Publisher
BSI