BS ISO 10667-2:2020

What is ISO 10667-2 about?  

ISO 10667-2 is the second part of the ISO 10667 series of documents on assessment service delivery. ISO 10667-2 is an international standard on assessment of service delivery to meet the principles of validity, reliability and fairness. 

ISO 10667-2 establishes requirements and guidance for one or more service provider(s) in working with a client to carry out the assessment of an individual, group or organization for work-related purposes and to deliver quality assessment services. 

ISO 10667-2 addresses the requirements for the service provider concerning, among other areas: 

• The choice, integration, implementation and evaluation of assessment procedures and methods in making recommendations to a client who has an assessment need, carrying out and delivering such assessments, and assisting the client in communicating with assessment participants and others. 
• The interpretation of assessment results and subsequent reports. 
• The collection, processing, and storage of personal data of assessment participants and assessment data. 
• Ensuring the required competence and professionalism of any person working under its control with a role in the assessment process. 
• Organizational decisions related to the delivery of assessment services. 

Who is ISO 10667-2 for? 

ISO 10667-2 on the procedure of assessment service and methods are useful for: 

• Employment-related decision makers 
• Management board members 
• HR managers 
• Service providers working with client(s) 

Why should you use ISO 10667-2?  

ISO 10667-2 is intended for clients and service providers who need to work both sequentially and collaboratively to ensure the effective delivery of assessment services.  

ISO 10667-2 ensures that the benefits of using assessments are realized. ISO 10667-2 focuses on aspects of the quality of assessment service delivery in work and organizational settings that occur across the employment life cycle, such as recruitment and selection, career, or vocational guidance, learning and development, succession planning, and outplacement.  

ISO 10667-2 provides you with a framework for the assessment process. ISO 10667-2 help you to understand how all assessments in work and organizational settings are carried out (directly to assessment participants and indirectly to users of assessment data). ISO 10667-2 enables you to identify core concepts related to assessment, such as the use of evidence-based approaches, fairness, and validity to enhance quality and utility in any assessment process. 

What’s changed since the last update?  

BS ISO 10667-2:2020 supersedes BS ISO 10667-2:2011. BS ISO 10667-2:2020 includes some technical changes concerning BS ISO 10667-2:2011. These include: 

• Detail has been added to the explanation about purpose and means of assessment in the introduction 
• Definition of the term “requirements analysis” has been added and the function of requirements analyses has been explained 
• The relevance of this document has been explained for methods that may be used for assessment and screening, whether they are marketed as such 
• Clarification concerning the use of new technology, such as machine learning, artificial intelligence, and algorithmic analysis 
• Additional details were given regarding security of assessment materials and assessment participant results