ISO/TS 16355‑6 is the sixth part of the international standard ISO/TS 16355 that focuses on applications of statistical and related methods to new technology and product development process. ISO/TS 16355‑6 provides guidance for QFD (Quality Function Deployment) related approaches to optimization through robust parameter design to ensure customer satisfaction with new products, services, and information systems. ISO/TS 16355‑6 is applicable to identify optimum nominal values of design parameters based on the assessment of the robustness of its function at the product design phase.
Note-
Some of the activities described in ISO/TS 16355‑6 can be used at earlier and later stages. Other approaches to solving optimization problems in new technology and product development processes are listed in Annex B.
ISO/TS 16355‑6 on applications of statistical and related methods to new technology and product development process is useful for:
Quality function deployment (QFD) is a method to assure customer or stakeholder satisfaction and value with new and existing products by designing in, from different levels and different perspectives, the requirements that are most important to the customer or stakeholder and ensuring their quality throughout the downstream activities of design, development, supply, building, commercializing, support and retiring from the market.
ISO/TS 16355‑6 informs a framework for new product development quality assurance. This framework facilitates integration with multiple quantitative and qualitative analytic tools, as described in the QFD tools.
ISO/TS 16355‑6 describes the basic process for the theory of inventive problem solving, abbreviated in Russian as TRIZ. Like robust parameter design, TRIZ examines functions and their ability to satisfy customer needs. When TRIZ is conducted first and identifies multiple solutions to a problem, robust parameter design can be used to select and further improve the most robust
ISO/TS 16355‑6 demonstrates the dynamic nature of a customer-driven approach. Since its inception in 1966, QFD has broadened and deepened its methods and tools to respond to the changing business conditions of QFD users, their management, their customers, and their products. Those who have used older QFD models will find these improvements make QFD easier and faster to use. The methods and tools shown and described represent decades of improvements to QFD; the list is neither exhaustive nor exclusive. Users should consider the applicable methods and tools as suggestions.
ISO/TS 16355-6