BS EN 50134 is a European standard on social alarm systems, that contributes to ensuring that the required level of system integrity and performance are met during an emergency.
BS EN 50134-7 applies to the delivery of social alarms services by organisations, whether through the use of paid or voluntary staff. It does not apply to the use of social alarm systems to enhance informal arrangements between an individual and their close friends and family for the provision of assistance, although it may provide advice on the issues that such individuals may need to consider.
BS EN 50134-7 specifies requirements for social alarm service providers for effective and efficient management, policy and procedures for:
BS EN 50134-7 on social alarm systems is relevant to:
A social alarm system provides 24 h facilities for alarm triggering, identification, signal transmission, alarm reception, logging, and 2-way speech communication, which comprises a number of system parts, which can be configured in different ways to provide this functionality.
BS EN 50134-7 describes the service chain functions that are considered to be required to provide safe and effective application of a social alarm system to support persons who can be considered to be at risk. The standard specifies minimum requirements for each of these service chain functions.
With BS EN 50134-7-compliant best industry guidance you can ensure your products offer the required levels of functionality and reliability required by a social alarm system for the successful mitigation of dangerous events.
BS EN 50134-7:2017 supersedes CLC/TS 50134-7:2003. As compared to the previous version, following are the key changes:
EN 50134-7:2017