This page is a resource for administrator users who have a subscription to BSI Knowledge. Administrator users have access to functionality to facilitate the overall management of their organization's BSI Knowledge subscription. If you are unable to find the information you require, you can find the contact information for the customer experience team at the bottom of this page.
If you'd like to contact a member of our customer service team you can do so by:
Calling us on +44 345 086 9001
Emailing us at cservices@bsigroup.com
Completing our BSI Knowledge contact form, which will direct the query to the relevant team member
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For general help and support FAQs click here.
To see FAQs for BSI Knowledge subscriptions click here.
BSI Knowledge Subscription Training
All existing BSI Knowledge subscribers are entitled to free training for additional support.
Our expert trainers can guide you through the platform, answer your questions, and help your team get the most out of the service. Training is available in a range of formats: self-service videos, live remote sessions, webinars, or face-to-face workshops at your organization. Whether for small teams or larger groups, we’ll tailor the session to your needs. Simply reach out to your account manager if you would like to book a training session.