BSI Member Enquiry Service
Article

BSI Member Enquiry Service

BSI
BSI
Staff
23 Oct 2024

Our Member Enquiry Service provides clear, accurate information that helps you use standards to excel.

Members have access to our team of knowledgeable, friendly, and dedicated researchers, ready to save you valuable time and effort. No matter what your question is, they'll quickly provide you with the right answer, giving you confidence in your work and supporting you in making informed decisions.

What we can help you with

  • Find out if there’s a standard for a particular topic

  • Identify any changes to standards so you know you’re up to speed

  • Track down foreign standards to help you with imports, exports and tap into new markets worldwide

  • Know what a standard includes and whether it’s relevant to your needs

  • Discover any withdrawn standards - our researchers will undergo retrospective work to determine which standards applied at the time and look at the history of standards within a specific sector.

Our specialist researchers and how they can help

Try standards before you buy them

If you’re a member and you’d like to look into the content of standards before you buy them, we can give you 2 hours’ access to our online catalogue. To book your session, contact us on the details below.

Hear it from our members

"When I call the member enquiry service, I always get the right answer, and I always get it quickly." John Chadwick, Quality Systems Manager, Heskin Fabrications Limited

"BSI’s information professionals come up trumps every time, delivering an answer to my query either over the phone straight away or by email the same day. In my opinion, this department is worth the BSI Membership fee alone." Theresa Green, Information Officer, British Glass

"In all these years, not once have I come across someone who has not been helpful. I can give the highest possible recommendation to the member enquiry service." Howard Clayton, Technical Librarian, American Bureau of Shipping

Get in touch

Let us know if we can help. Contact us on knowledgecentre@bsigroup.com or +44 20 8996 7004 We're here 09:00am – 17:00pm, Monday – Friday, and we'll aim to reply within 24 hours (UK business hours).

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