Members have access to our team of knowledgeable, friendly, and dedicated researchers, ready to save you valuable time and effort. No matter what your question is, they'll quickly provide you with the right answer, giving you confidence in your work and supporting you in making informed decisions.
Find out if there’s a standard for a particular topic
Identify any changes to standards so you know you’re up to speed
Track down foreign standards to help you with imports, exports and tap into new markets worldwide
Know what a standard includes and whether it’s relevant to your needs
Discover any withdrawn standards - our researchers will undergo retrospective work to determine which standards applied at the time and look at the history of standards within a specific sector.
If you’re a member and you’d like to look into the content of standards before you buy them, we can give you 2 hours’ access to our online catalogue. To book your session, contact us on the details below.
"When I call the member enquiry service, I always get the right answer, and I always get it quickly." John Chadwick, Quality Systems Manager, Heskin Fabrications Limited
"BSI’s information professionals come up trumps every time, delivering an answer to my query either over the phone straight away or by email the same day. In my opinion, this department is worth the BSI Membership fee alone." Theresa Green, Information Officer, British Glass
"In all these years, not once have I come across someone who has not been helpful. I can give the highest possible recommendation to the member enquiry service." Howard Clayton, Technical Librarian, American Bureau of Shipping
Let us know if we can help. Contact us on knowledgecentre@bsigroup.com or +44 20 8996 7004 We're here 09:00am – 17:00pm, Monday – Friday, and we'll aim to reply within 24 hours (UK business hours).