BS EN ISO 41012:2018

What is ISO 41012 about?  

ISO 41012 is an international standard that focuses on facility management and guidance on strategic sourcing with the development of agreements. ISO 41012 provides guidance on sourcing and development of agreements in facility management (FM).  

ISO 41012 highlights: 

• Essential elements in FM sourcing processes 
• FM roles and responsibilities in sourcing processes 
• Development processes and structures of typical agreement models 

Who is ISO 41012 for? 

ISO 41012 on facility management and guidance is useful for: 

• The strategic process service and support related business 
• The professionals who involved in the re-engineering process 
• FM education and research development 
• Administration service provider 

Why should you use ISO 41012?  

FM and related goods and services support the achievement of core organizational activities and objectives. The purpose of ISO 41012 is to enable organizations to identify and select the most appropriate options for the design, sourcing, and delivery of FM. ISO 41012 provides step‑by‑step guidance on the overall strategic sourcing process and on how to prepare and implement adequate internal or external FM agreements. 

ISO 41012 also provides guidance on: 

• Types of agreements 
• Development, structure, and contents of agreements 
• Clarification of definitions, where appropriate 

International cooperation in the preparation of ISO 41012 has identified common practices that can be applied across a wide variety of market sectors, organizational types, process activities and geographies, and their implementation will help to: 

• Improve quality, productivity, and financial performance 
• Enhance sustainability and reduce negative environmental impact 
• Develop functional and motivating work environments 
• Maintain regulatory compliance and provide safe workplaces 
• Optimize life cycle performance and costs 
• Improve resilience and relevance 

ISO 41012 promotes a methodology from a strategic level to an operational level, with examples and checklists. The application of this sourcing approach is intended to contribute significantly to adding value and optimizing costs of operations for FM professionals and procurement, finance and senior management teams. 

What’s changed since the last update?  

BS EN ISO 41012:2018 supersedes BS EN 15221‑2:2006 which has been withdrawn. BS EN ISO 41012:2018 has been editorially revised