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Standard
Withdrawn
BS 8477:2007
Code of practice for customer service
Published:
30 Apr 2007
•
Withdrawn:
31 Jan 2014
Overview
Preview
References
History
Product Details
Descriptors
Commercial documents
Consumer-supplier relations
Management
Personnel
Quality management
Information exchange
Performance
Delivery
Selling
Quality auditing
Ordering
Consumers
After-sales services
ICS Codes
03.100.99 Other standards related to company organization and management
Committee
SVS/0
International relationships
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ISBN
978 0 580 50539 3
Publisher
BSI