National foreword

This British Standard is the UK implementation of EN 17948:2024.

The UK participation in its preparation was entrusted to Technical Committee DS/1, Dependability.

A list of organizations represented on this committee can be obtained on request to its committee manager.

BSI, as a member of CEN, is obliged to publish EN 17948:2024 as a British Standard. However, attention is drawn to the fact that during the development of this European Standard, the UK committee voted against its approval due to a number of technical factors which could affect its application, including the following.

Users of this standard should be aware that nine definitions (plus variants) are different to other definitions in other dependability standards, especially those issued by IEC. These terms are reliability, competence, objective, organization, maintenance, maintainability, maintenance support, sustainability, and life cycle. As with all dependability standards, it is important that users have a clear understanding of what the definitions mean in each specific context, especially if this standard is being used in conjunction with other standards. Being clear with regards to which definition is to be used at the outset could prevent later disagreements.
The standard assumes a linear economy, which means that those working in or working towards a circular economy might make appropriate adjustments to the activities identified in this standard to ensure consistency both with their objectives and other requirements/standards. These adjustments might include the following.
- Maintenance plans can be designed and implemented to align with the principles of a circular economy. This can include trade-offs, for example between design for durability of a component and design for ease of replacement of a used component. Further guidance, and a comprehensive bibliography, for circular design is available in BS EN 45560:2024, Method for circular product design.
- Plans for maintenance which could include maintenance support and take into account context of use for the item of interest to derive appropriate strategies for corrective, adaptive and perfective maintenance. Plans for maintenance of a product might consider maintenance strategies for the systems which require availability of that product. Further guidance on aspects of maintainability and qualification of parts for use and reuse is available in standards produced by IEC/TC 56.
- Taking into account the impact of replacing old for new and, if an item is to be discarded, how the maximum benefit can be gained from that item, either by refurbishing and reusing, stripping to component parts and refurbishing/reusing as many as possible, or by recycling as much material as is possible.

UK users might also find the following standards to be relevant:

BS 14200:2023, Maintenance of machinery — Specification;
BS 8210:2020, Facilities maintenance management — Code of practice;
BS EN IEC 60300-3-10, Dependability management — Part 3-10: Application guide — Maintainability;
BS EN IEC 60300-3-14:2024, Dependability management — Part 3-14: Application guide — Supportability and support; and
BS EN IEC 62309:2024, Dependability of new products containing reused parts and life-extended products.

Contractual and legal considerations

This publication has been prepared in good faith, however no representation, warranty, assurance or undertaking (express or implied) is or will be made, and no responsibility or liability is or will be accepted by BSI in relation to the adequacy, accuracy, completeness or reasonableness of this publication. All and any such responsibility and liability is expressly disclaimed to the full extent permitted by the law.

This publication is provided as is, and is to be used at the recipient’s own risk.

The recipient is advised to consider seeking professional guidance with respect to its use of this publication.

This publication is not intended to constitute a contract. Users are responsible for its correct application.

Compliance with a British Standard cannot confer immunity from legal obligations.

This British Standard was published under the authority of the Standards Policy and Strategy Committee on 30 November 2024.

This European Standard was approved by CEN on 30 September 2024.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and United Kingdom.

European foreword

This document (EN 17948:2024) has been prepared by Technical Committee CEN/TC 319 “Maintenance”, the secretariat of which is held by UNI.

This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by May 2025, and conflicting national standards shall be withdrawn at the latest by May 2025.

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN shall not be held responsible for identifying any or all such patent rights.

Any feedback and questions on this document should be directed to the users’ national standards body. A complete listing of these bodies can be found on the CEN website.

According to the CEN-CENELEC Internal Regulations, the national standards organisations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and the United Kingdom.

Introduction

This document is part of a set of maintenance standards produced by CEN/TC 319 where it holds a central place because it introduces maintenance, its organization and management and establishes close links with the other standards of CEN/TC 319. Annex A presents the framework and an overview of the available CEN/TC 319 maintenance standards divided into four groups: Common basis, Management, Methodologies, and Resources. This document belongs to the Management group.

Maintenance is a set of activities that requires effective management able to anticipate, react quickly to events, and adapt to business changes. It has an essential role in controlling plant safety and occupational and environmental risks as well as ensuring the competitiveness and the durability of organisations and companies.

Therefore, the importance of effective maintenance management is major, and this document gives guidelines for maintenance managers to develop a process contributing to the success factors defined by the managing board. It is based on the existing European standards, and particularly those which describe the role of maintenance within asset management, the maintenance processes and their inter-relationships, the maintenance of buildings and infrastructures, maintenance key performance indicators, maintenance support processes such as documentation, contracts, qualification of maintenance personnel, etc.

This document is intended to help maintenance managers develop the maintenance management process in its various aspects (maintenance policy, maintenance objectives, maintenance strategy, internal/ outsourced activities, organization of functions, job profiles and responsibilities, budgets, supervision of maintenance activities, communication, and continuous improvement).

Annex A presents a summary of other standards for maintenance which have been prepared by CEN/TC 319

Annex B describes examples of levels of maintenance.

1 Scope

This document specifies the main content of maintenance management and the main activities for which maintenance management is responsible.

This document is applicable to maintenance managers and asset managers in the industry sector and for infrastructure and buildings in order to achieve the success factors of the organization.

2 Normative references

3 Terms and definitions

4 Maintenance framework

4.1 Maintenance contributions and challenges

4.2 Maintenance types

4.3 Maintenance process

4.4 Maintenance requirements during the life cycle of physical asset

4.5 Influencing factors

5 Maintenance management

5.1 Maintenance objectives

5.2 Maintenance policy and strategy

5.3 Maintenance management process

5.4 Maintenance organization and maintenance functions

5.5 Interaction of maintenance with the other functions of organizations

Bibliography

BS EN 17948:2024

Maintenance management and functions

Current

Published:

30 Nov 2024