National foreword

This British Standard is the UK implementation of ISO 16473:2025.

The UK participation in its preparation was entrusted to Technical Committee CH/304, Healthcare Organization Management.

A list of organizations represented on this committee can be obtained on request to its committee manager.

Contractual and legal considerations

This publication has been prepared in good faith, however no representation, warranty, assurance or undertaking (express or implied) is or will be made, and no responsibility or liability is or will be accepted by BSI in relation to the adequacy, accuracy, completeness or reasonableness of this publication. All and any such responsibility and liability is expressly disclaimed to the full extent permitted by the law.

This publication is provided as is, and is to be used at the recipient’s own risk.

The recipient is advised to consider seeking professional guidance with respect to its use of this publication.

This publication is not intended to constitute a contract. Users are responsible for its correct application.

Compliance with a British Standard cannot confer immunity from legal obligations.

This British Standard was published under the authority of the Standards Policy and Strategy Committee on 31 October 2025.

Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types of ISO document should be noted. This document was drafted in accordance with the editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).

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This document was prepared by Technical Committee ISO/TC 304, Healthcare organization management.

Any feedback or questions on this document should be directed to the user’s national standards body. A complete listing of these bodies can be found at www.iso.org/members.html.

Introduction

During a public health emergency (PHE), resources such as masks and gloves are extremely important for an effective and appropriate response.

The rapid spread of a disease within a municipality or in a country can incur various obstacles in an effective PHE response, especially in terms of PHE response resources. With proper management, resources can be timely produced, used and distributed to the right place at the right time.

To have proper management, the information used by the information and communication technology (ICT) system, which is essential in modern society, should be collected and managed in an appropriate manner. Effective information management enables resource management, including the collection, storage, and distribution of response resources by health facilities, facilitating better resource control and the establishment of appropriate response plans.

1 Scope

This document specifies requirements for the management of information related to response resources for a public health emergency (PHE) response, from the perspective of information and communication technology (ICT). This document provides:

an overview of response resource information management;
requirements for managing response resource information including:
- information collection;
- information storage;
- information disposal;
- information distribution.

The requirements in this document can only be effectively applied, if information exchange described in Clause 5 is supported at both municipal and national levels.

2 Normative references

3 Terms and definitions

4 Overview

5 Information management of response resource

5.1 Concept of response resource information management

5.2 Components

6 ICT perspective requirements of response resource information management

6.1 Information collection

6.2 Information storage

6.3 Information disposal

6.4 Information distribution

6.5 System interaction

Bibliography

BS ISO 16473:2025

Healthcare organization management. Pandemic response. Response resource information management

Current

Published:

31 Oct 2025